Registered NDIS Provider in Perth, WA

Our WA operation is centred in Redcliffe in the City of Belmont, close to the airport and the Great Eastern and Tonkin highways. Support is arranged in the participant's home or community, so a public office visit is not required — use the phone, email or enquiry form to get started.

Yes. Reliable Care Solutions is a registered NDIS provider (Provider No. 4053370245) operating across Perth and Greater Perth as well as Sydney and Greater Sydney. NDIS registration is held company-wide rather than as a separate registration for each city or state, so the same registration and quality obligations apply in WA as in NSW.

We accept enquiries across the Perth metropolitan area. We are strongest through the eastern and Belmont corridor — Redcliffe, Belmont, Rivervale, Ascot, Cloverdale, Kewdale, Burswood, Victoria Park, and out toward Midland, Guildford, High Wycombe and Forrestfield. We also take enquiries from inner Perth, Maylands, Bayswater, Bassendean, Morley, Stirling, Scarborough and the Joondalup corridor, and from Cannington, Thornlie, Canning Vale, Gosnells, Armadale, Melville, Fremantle, Cockburn and Rockingham. Coverage further from our base depends on the suburb, the roster and current worker availability, so please confirm with us rather than assuming.

You can ask about personal care and in-home support, help with everyday living tasks, community participation and social support, life-skills development, support coordination, and Supported Independent Living. We confirm suitability and current availability for each individual request rather than promising every support in every suburb.

Ask any provider three practical questions: are workers consistent or a rotating roster; is the support genuinely rostered to the participant's needs; and who answers the phone outside business hours. Then check the provider is registered, ask how quickly they respond to a referral, and ask them to be honest about capacity. We have written a fuller guide on how to choose an NDIS provider.

In Supported Independent Living, on-site support can be rostered up to 24/7 where the participant's plan funds that level of support. Outside a SIL arrangement, the roster is built around the hours funded in the participant's plan. Call 0474 509 057 to talk through after-hours needs and what your plan covers. In a life-threatening emergency always call 000 — we are a disability support provider, not an emergency service.

It depends on the support requested, the suburb and current worker availability. We aim to respond to a Perth enquiry the same business day and to tell you honestly whether we have capacity. A start date is only confirmed once we have matched a suitable worker, agreed the schedule and completed the service agreement — we would rather give you a realistic date than an optimistic one.

Yes. Participants can change providers at any time, and you do not need permission from your current provider to talk to us. You will usually need to give the notice period set out in your existing service agreement. We can talk through the timing so there is no gap in support — see our guide on changing your NDIS provider.

Yes. We invoice WA plan managers directly, so a plan-managed participant in Perth does not have to handle the paperwork. Because we hold NDIS registration, agency-managed (NDIA-managed) participants can also use our services, as can self-managed participants. Tell us who manages the plan when you enquire and we will set the billing up accordingly.

You can ask, and we will tell you honestly what is available. Perth has large multicultural communities, and where we have a worker who shares a participant's language or cultural background we will try to match them — including understanding food, customs and family expectations. We would rather be upfront about who is genuinely available than promise a match we cannot deliver.

You can enquire about SIL in Perth. Availability depends on current vacancies and whether the home and housemates are a good fit for the participant. Read more about Supported Independent Living or ask about current SIL availability.

Yes. Our WA team provides home cleaning and lawn and garden maintenance for participants and their households across the Perth metro. That covers general cleaning, kitchen and bathroom, changing bed linen, mowing, edging, weed control and green waste removal, as regular or one-off visits. Household tasks and yard maintenance are funded under some NDIS plans but not all, so tell us what your plan includes and we will confirm what is claimable before any work is agreed.

Yes, and coordinator referrals are welcome. Support coordinators, health professionals, families and nominees can use our participant referral form once they have the participant's consent to share their information. Our intake team will check the requested support, the location and our current capacity, and come back to you with a straight answer either way.